Update safely & keep existing recordings

ClickClue is the new product name. Version 0.5.1 changes the visible name and documentation while retaining the original plugin folders, database keys, consent choices and integration identifiers for upgrade compatibility.

The upgrade packages retain the internal WordPress folders tracewell and tracewell-pro so replacement preserves the existing installation. Do not rename these folders or activate a second ClickClue copy alongside them.

1. 1Back up your WordPress database and plugin files. Test on a staging copy first.
2. 2Download Free from Downloads and obtain the matching private Pro package from your account.
3. 3Upload the Free ZIP through Plugins → Add New Plugin → Upload Plugin. Review WordPress’s replacement comparison, then replace the existing plugin.
4. 4Replace Pro after Free. Keep both packages on the same release.
5. 5Clear page/asset caches. Check your settings and record a signed-out synthetic visit. Confirm masking, playback and the interactions you intend to review.

Back up and replace Free first, then matching Pro 0.10.1. Keep the existing plugin folders, recordings and settings; do not uninstall to update. Clear page and CDN caches. Visitors must make a fresh positive replay choice, while existing refusals remain respected.

Both editions have no monthly recording quota. Free keeps replay, saved filters, bookmarks, notes and every privacy control. Pro adds analysis, visitor feedback and collaboration in the separate add-on.

Approved image capture starts off. Existing recordings do not gain images or new observations retrospectively. New optional feedback remains off until deliberately published. Existing survey settings are preserved; updating does not enroll a visitor or enable an external service.

Use fit-width or fit-window, zoom, the event timeline and fullscreen where supported. Review your actual pages with masked text and private regions before increasing recording.

Version 0.6.10 clarified the review workspace and prepared verified Pro update delivery. Use the current matching packages above. Later versions remove its edition-based monthly allowances and share retention/storage controls across Free and Pro.

The dashboard opens on Recordings, with Pro page analysis under Heatmaps & forms. Checkout tools and their saved data are preserved under Legacy checkout; configured legacy email and AI services are not automatically disabled.

Both editions start new installations at seven-day retention and 250 MiB. Upgrading preserves your chosen settings and storage budget. Review Settings & privacy before increasing sampling, retention or storage.

The Pro updater supports verified ClickClue package delivery. Commercial activation and updates use ClickClue’s private service for entitled installations. Pro purchasing is not open yet. If a rotated key or copied site prevents reconnecting, the administrator can confirm Forget local licence; it clears this installation’s saved licence details without releasing any remote seat. Installed Pro preview features remain usable.

Version 0.6.9 brings the 0.6.8 privacy and reliability fixes together with recovery when you return using the browser Back button while a recording start is still pending. Install the current matching Free and Pro packages from Downloads, replacing Free first, then Pro. Do not uninstall or rename their folders.

Clear page/CDN caches and check a signed-out sample visit. Your recordings, settings, storage budgets, bookmarks and notes remain in place. Version 0.6.8 privacy choices stay valid; older positive choices may need a fresh consent decision.

On multisite, newly saved filters are separate for each site. Old filters did not record which site they belonged to, so they remain available on the main site; recreate any filters you need on secondary sites.

Version 0.6.3 improved setup and consent recovery. Install the current matching packages above, replacing Free first, then Pro, and clear page/CDN caches. Existing data, folder names, consent API aliases and storage budgets remain compatible.

Recording health now flags a missing published privacy policy. The test panel refreshes after a failed start followed by refusal, and identifies origin-verification failures. Test real capture on hosted staging: a browser-based WordPress sandbox can omit the Origin header. Keep origin protection enabled.

The 0.6.2 release introduced the notice and consent changes below. Install the current matching Free and Pro packages, replacing Free first, then Pro. Existing recordings, roles, notes and storage budgets remain compatible. Do not uninstall or rename folders.

Publish and select your store-specific privacy policy in WordPress Settings → Privacy. The built-in prompt now needs its published link. Clear page and CDN caches after updating: older loader revisions cannot start or upload recordings under the new notice.

Older positive browser choices require fresh permission; a valid refusal remains refused. New recordings have a notice revision, server receipt and fixed retention deadline. Existing records have no invented historical consent. See the consent guide for CMP revision handling and evidence.

Version 0.6.1 used the same Free-first, then Pro replacement flow. Use the current matching packages above. The optional tutorial is available at the top of the dashboard after updating; it does not change capture settings, consent or connected services.

Existing 0.5.1 and 0.6.0 installations retain their recording identifiers, stored data, consent API aliases and chosen payload budget. Clear page caches after replacing the ZIPs. Tutorial checklist progress is local to the browser, account and edition; resetting it never deletes recordings.

Version 0.6.0 kept the same WordPress ZIP replacement flow: Free first, then Pro. Folders, database identifiers, existing replays, review notes and consent API aliases remain compatible. Use the current packages linked above.

Storage budgets are preserved at the earlier edition’s effective ceiling. Review Settings & privacy before raising them. Older recordings keep their normal replay and position grid; new measured heatmap events enable the page overlay. Pro purchasing is not open yet.

Pause capture if the updated site behaves unexpectedly. Keep a copy of the error and your previous package/database backup. Restore the matching plugin files from your known-good backup, then verify the database and settings on staging before resuming.

Use the matching private Pro package for manual updates. Commercial licence controls are in ClickClue → Workspace → Commercial licence & updates. Paid purchasing remains closed.