Start with Free: record a visit, watch the replay and keep useful evidence on your own server.
New installation or existing site?
Use the first download for a new installation. If your existing plugin uses the earlier tracewell folder, use the update package below to keep its settings and recordings attached. Do not install both Free packages.
Review consent and masking, then watch your first replay.
Before installation
WordPress 6.6 or newer and PHP 8.1 or newer.
A current backup and a staging site for your first test.
A published website privacy policy selected in WordPress Settings → Privacy before using the built-in replay prompt.
Activate separately on each site. Network activation is unsupported.
New installs start paused, with 10% sampling, seven-day retention and a 250 MiB payload budget. Both editions allow 1–365 days and up to 10,240 MiB after checking hosting capacity. Upgrades preserve your settings; they do not allocate server storage.
Pro is a separate add-on. Purchasing is not open yet and Pro downloads are private. Existing entitled users can open their account; everyone can explore the interactive demo.
Back up first. Replace Free, then matching Pro, without uninstalling. Keep the existing plugin folder names, and clear page and CDN caches afterward. Recheck consent, masking and a synthetic visit after updating.