Software terms & plan availability.

Using the software

ClickClue’s distributed plugin code is licensed under GPL-2.0-or-later. See the software licence included with your download. Test on a staging website, keep backups and confirm compatibility with your theme and plugins. The software is supplied without the warranties disclaimed in its licence.

You are responsible for your website’s lawful use, visitor consent, exclusions, access controls and privacy information. Session replay is reconstructed from captured page structure and events; it is not a video of a visitor’s screen and may omit unsupported or private content.

Pro availability and planned annual coverage

Pro purchasing is not open yet. Displayed annual plans cover 1, 5 or 25 sites, with the same Pro feature set and VAT-exclusive prices in USD, EUR, GBP, CAD and AUD. No payment or subscription starts from this website.

Planned annual subscriptions renew until cancelled and include commercial updates and direct support during the paid period. Your installed plugin and recordings remain usable afterward. For an initial ClickClue purchase, you may request a full refund within 14 calendar days of payment by contacting support@clickclue.com with your order reference. Eligible refunds return to the original payment method. Cancellation stops future renewals; cancellation alone does not request a refund. Downloading alone does not waive statutory withdrawal rights, and this policy does not limit statutory consumer rights. A refunded purchase loses its commercial download, update and support entitlement. The complete purchase terms are shown for acceptance before payment. Purchasing remains closed until launch checks are complete.

Existing entitlements retain their agreed terms. Existing preview installations do not become paid subscriptions automatically. Pro installer access is private; use your account if you already have access.

Support and responsible sharing

Use the private support form for a question about the software. Keep passwords, payment details and personal visitor data out of support messages. A private ticket link provides access to that ticket; keep it confidential.

Operated by A.M.E.X. Internet Marketing ltd in Cyprus. Company and contact details. Privacy notice.